At Bathroom Haven Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (bathroomhaven-shop.com), make a purchase, or interact with our services.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

1. Information We Collect

We collect information that helps us provide our services, process your orders, and enhance your shopping experience:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information. We do not store sensitive payment card information on our servers.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including pages visited, products viewed, and search queries.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders for our premium bathroom products (bathtubs, faucets, toilets, accessories, etc.).
  • To manage your account and provide customer support.
  • To improve our website, products, and services based on your usage and preferences.
  • To communicate with you about orders, products, services, and promotional offers (where you have consented to such communications).
  • To prevent fraud and enhance the security of our website and services.
  • To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, or providing customer service.
  • Legal Authorities: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, under strict confidentiality obligations.

We require all third parties to respect the security of your data and to treat it in accordance with the law.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other jurisdictions where our service providers operate. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant payment gateways. We do not store your full payment card details on our systems.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to maintaining robust safeguards.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to request the suspension of processing of your personal data.
  • Data Portability: The right to receive your data in a structured, machine-readable format.
  • Objection: The right to object to certain uses of your data, such as direct marketing.
  • Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our site.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
  • Functionality Cookies: Enable us to personalize content and remember your preferences.
  • Targeting Cookies: Used to deliver ads relevant to you and to track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. International Data Transfers

As we serve a global clientele (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Bathroom Haven Shop
39 Newhall Street, Lynn, US 01902
Email: [email protected]
Website: bathroomhaven-shop.com